Effective Date: 20th February 2026
Foodova ("we," "our," or "us") operates the website foodova.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our Service. By accessing or using Foodova, you agree to the terms outlined in this policy.
We may collect both personal and non-personal information to provide and improve our services. Personal data may include your full name, email address, phone number, delivery address, and payment details, which are processed securely through trusted third-party providers. In addition, we may collect non-identifiable information such as your browser type, IP address, device details, and usage patterns, including pages visited and time spent on the platform. We also use cookies and similar tracking technologies to enhance your experience, analyze usage, and improve functionality.
The information we collect is used to process and fulfill orders, manage user accounts, communicate updates, promotions, and support messages, improve our website and services, and ensure security while preventing fraud. We may share your information with delivery partners to complete orders, payment processors to handle transactions, and trusted service providers who assist in operating our platform. We may also disclose information if required by law or to protect our legal rights. However, we do not sell your personal data to third parties.
We retain your information only for as long as necessary to meet operational, legal, and regulatory requirements. While we implement appropriate technical and organizational measures to protect your data, no system is entirely secure, and we cannot guarantee absolute security.
Depending on your location, you may have rights regarding your personal data, including accessing, correcting, or deleting your information, as well as objecting to or restricting certain types of processing. To exercise these rights, you may contact us at hello@foodova.com
Our Service may include links to third-party websites or services, which operate independently from us. We are not responsible for their privacy practices. Additionally, Foodova does not knowingly collect personal data from children under the age of 13, and if such data is identified, we will take steps to remove it.
We may update this Privacy Policy from time to time, and any changes will be posted on this page with an updated effective date. If you have any questions or concerns about this Privacy Policy, you can contact us at hello@foodova.com